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Learning and development

Your service year will be challenging. Outlined below are the ways that City Year will prepare and support you in your work this year and beyond.

The power of teamwork and collaboration

We value dialogue and creating environments where our differences are supported and celebrated. Your experience will be most rewarding when you have a growth mindset to learn about yourself, your students, partners and the world around us.

Basic Training Academy

The first few weeks of your service are an intensive training and community building time called Basic Training Academy. Although skills for tutoring and service students are important, they only work when built upon a strong foundation, and the relationships we develop with our peers and teams are critical for delivering the best possible service to students. For that reason, Basic Training Academy is focused on 1) building community, 2) learning the theory behind our service model and the work you do with students, and 3) the very basics of building relationships students and in schools.

Learning & Development days

Once the foundation is built, we will slowly begin providing training in more specific student support and tutoring skills. This more specific training starts around the fifth week of service.

Observations, coaching, feedback, formal performance conversations

In order to support you in developing your service skills, your Impact Manager will occasionally observe you in action with your students. Afterwards, they will provide a space for you to think critically about your service and ways that you would like to improve. They will provide you feedback and resources to support your growth.

Career services and networking opportunities

Throughout your service year, you will have many opportunities to consider and plan for your next steps after City Year. These include:

  • Career planning conversations with your manager
  • Networking events
  • Mentoring opportunities
  • Connections to our corporate partners
  • Training in career topics (resumes, cover letter, interviewing, etc.)
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Policies & practices

Read about City Year’s policies and know what to expect during your service year.

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Events

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