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High School Program Manager

Website Summer Search

Youth Development Non-profit

While young people from low-income communities – who are disproportionately young people of color – face systemic inequities in school, in the workforce, and in life, they possess unique strengths, resilience and tremendous potential. When provided with support and resources, these young people fulfill their potential and achieve success in school, work and life.

Through a combination of mentoring and transformative experiences, Summer Search supports young people to successfully transition from adolescence into adulthood. We aim to unleash the potential of our young people while also building a toolkit for navigating and challenging systemic barriers to higher education and career opportunities.

THE OPPORTUNITY
Summer Search Seattle is currently seeking a Program Manager to join its high school program team. This position ensures that staff are trained, coached and developed to work collaboratively with their students and our program team to achieve short, mid- and long-term student outcomes. This is an exciting opportunity for an experienced people manager and coach to enhance the quality of our programming for students, advance the impact of Summer Search in the local community, and join a team that is committed to learning, social and racial equity, and the students we serve.

WHAT YOU’LL DO
Specifically, the Program Manager will:

People Management

  • Manage and facilitate success of 4-5 Program Associates (mentors) through weekly 1:1 supervision, goal setting performance reviews and day-today support and evaluation, and on-going training.
  • Oversee the mentoring work, data management, and outcomes for all students served by these Program Associates; including conducting observations of 1:1 and group mentoring to support staff development of mentoring quality behaviors.
  • Drive short- and long-term program outcomes by holding mentors accountable to the process and deadlines around summer trip and school-year program participation, as well as demonstrating a commitment to students that result in a high level of engagement throughout their Summer Search experience.
  • Track challenges students in the program face and provide support to Program Associates in developing plans to address these challenges, including helping staff leverage available resources.
  • Ensure the timely response to student safety issues related to their physical, social, and emotional welfare through overseeing proper interventions and protocols; and instituting crisis management plans to ensure staff preparedness.
  • Collaborate with Summer Search network by serving as Seattle’s Training Cohort representative.
  • Collaborate with local and national leadership to develop and implement mentoring trainings for program staff to support their work with participants.
  • Be a key collaborator to continued integration of our well-being & equity, diversity & inclusion (EDI) philosophies into our daily work in Seattle and support that work across the network.
  • Foster a team environment that values feedback, accountability, flexibility, and collaboration where staff can show up as their authentic selves and thrive in a time of programmatic transition.

Program Management

  • Oversee the execution of daily high school program operations operating in close collaboration with program team to ensure strong alignment with organization-wide framework.
  • Collaborate with Senior Program Director and Program Managers to identify and pursue opportunities to innovate and improve program operations and performance, including implementing systems for assessing program quality and staff effectiveness.
  • Ensure a high-quality data culture by establishing clear expectations for accurate and timely data collection by Program Associates, as well as by utilizing data to analyze key drivers/barriers to program progress and performance.
  • Local to Summer Search Seattle, build the capacity and knowledge of all program staff through overseeing trainings on student health, social-emotional development, cultural responsiveness, and other topics related to understanding and meeting the needs of our students.
  • Manipulate and analyze program data on a weekly basis in Co-Pilot database to assess student progress and drive organizational learning, to ensure high levels of program quality and understand trends in attendance of groups and outcomes.
  • Support Senior Program Director with the annual planning and budgeting process by consulting on projections and plans for the local high school program.

Student Engagement & Program Facilitation

  • Support the program team with direct student support and coverage needs.
  • Collaborate closely with School and Community Engagement Coordinator to be aligned on recruitment, enrollment and engagement participant facing messaging as well as outcome goals.
  • Liaise with Summer Programs and Post-secondary staff to execute against the annual program calendar and milestones.
  • Participate in student recruitment, interviewing and enrollment, as well as planning and attending key milestone events for students and their families throughout the school year, including some evening and weekend events.
  • Provide support both nationally and locally for Summer-on-call.
    As needed, play a supplemental support role with the Development team (e.g. managing the involvement of students and staff in donor events, providing program data for grant proposals, etc.).
  • Foster a positive work environment that values collaboration, flexibility, authenticity, and feedback and supports Summer Search’s organization-wide mission.

WHO YOU ARE
All Summer Search staff bring a commitment to our mission of unleashing students’ potential through mentoring and transformative experiences, as well as the ability to thrive in an environment that values excellence, gratitude, well-being, diversity, authenticity, and collaboration.

Specifically, strong candidates will bring:

  • EXPERIENCE: At least 4 years of work experience, inclusive of 1-2 years in a management role, supervising and coaching frontline staff at a youth development, educational, or other social service organization that serves low-income communities. Demonstrated understanding of crisis management, ideally with youth populations is a plus.
  • PROJECT MANAGEMENT: Works in an organized manner to achieve goals and objectives. Able to balance competing priorities when managing projects. Strong implementer with the ability to execute against plans, recognize unexplored opportunities, utilize data to inform decision making, and set priorities.
  • SOCIAL & EMOTIONAL INTELLIGENCE: Possesses a conscious awareness of one’s own and other’s emotions, feelings, motives, and desires. Supports emotional regulation and coping skills and assists others in doing the same.
  • CRITICAL CONCIOUSNESS: Recognizes sociopolitical barriers and understands the systems of oppression that operate in day-to-day lives of stakeholders e.g. students/participants, staff members, community partners, and alumni. Professional and/or personal experience of helping teams engage around Equity, Diversity, and Inclusion (EDI.)
  • ADAPTABILITY: Assesses information that is available and takes calculated risk. Stays productive and solutions-oriented in the face of change and unfamiliar scenarios. Remains curious and flexible and demonstrates a willingness to learn new ways to accomplish work. Ability to understand and navigate different perspectives.
  • ACCOUNTABILTY: Holds self and others responsible for process, decisions, actions, and commitments to results and to drive high-quality outcomes for students. Is responsive to needs of stakeholders e.g. student/program participants, staff members, community partners, alumni, volunteers.
  • LANGUAGE SKILLS: Additional language such as Vietnamese, Spanish, Amharic, Somali is a plus.

LOCATION AND OTHER REQUIREMENTS
This position is currently remote until further notice with the potential for limited working days in the office (located in Tukwila). Work hours are Monday-Friday, 10am-6pm with occasional weekend and evening special events. Must have a current driver’s license and a clean driving record or access to reliable public transportation.

Summer Search requires all its staff be vaccinated against COVID-19. Employees who are unable to be vaccinated due to a medical reason or sincerely held religious objection may be able to qualify for an exemption, consistent with state and federal law.

SALARY AND BENEFITS
Competitive and transparent salaries. This is an exempt position with a starting salary of $64,319. Summer Search is committed to transparent, equitable compensation practices. Salaries are benchmarked using current market data and salary bands are created to demonstrate the growth potential within the band. The offer made for this position will be at the starting place of the salary band.

We are committed to staff learning, growth and development. Our investment also includes:

  • Medical insurance with up to 90% employer contribution
  • Dental, vision, FSA, life and disability insurance plans
  • 401 (K) and Employer Match up to $2,000 annually
  • Generous time off including 15 vacation days, 10 sick days, and 18 holidays (2 floating holidays of your choice, a birthday day-off, 10 company-wide holidays, and a 1-week December closure).
  • Individual, local, regional and national training
  • A commitment to developing leaders from within the organization
  • An organizational culture that supports staff well-being and holistic self-care/community care
  • Ample opportunities to connect with the students and communities we serve

OUR COMMITMENT TO EQUITY, DIVERSITY, AND INCLUSION
With a staff that cares deeply about social justice and racial justice, we believe that diverse perspectives and backgrounds create a rich work environment and enhance our ability to pursue our mission. We are committed to building an organization with raised consciousness in order to impact how we work with students, as well as how we work together as a team. We hope you will join us as we continue to build a justice-centered organization that fosters a work environment where people from all backgrounds are welcomed and valued.

TO APPLY
Submit a resume and targeted cover letter, addressed to Rebecca Sullivan, Talent Recruiter that answers the question, “Why are you interested in the Program Manager opportunity at Summer Search?”

SUMMER SEARCH IS AN EQUAL OPPORTUNITY EMPLOYER.

To apply for this job please visit summersearch.org.

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