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Residential Youth Counselor

Website Mount Prospect Academy

Mount Prospect Academy

Youth Behavioral Support Professional

Reports To: Program Director

Pay Rate up to $18.00hr


Shared Employee Affordable Housing Available

For immediate consideration, please email your resume to either:

Rachel Umberger, Executive Director at (603) 496-8913 or;
Alli Caron, HR Coordinator at (603) 960-0038


Front Half:   Sundays 8am – 10pm, Mondays and Tuesdays 2pm – 10pm and Wednesdays 12pm – 6pm
Back Half:    Wednesdays 12pm – 2pm then 6pm – 10pm, Thursdays and Fridays 2pm – 10pm and Saturdays 8am – 10pm

Company Background

Welcome to Mount Prospect Academy (MPA), a rapidly growing alliance of nonprofit agencies founded in 2003, with the goal of helping struggling adolescents find a “zest for life” and succeed in the “business of life.”

MPA has evolved to offer a variety of mental health support services to a diverse population of “hard to treat” and “difficult to place” adolescents. Our targeted services include home and community-based treatment, residential treatment programs, group homes, and special education schools. MPA is known for its ability to achieve successful outcomes with difficult-to-serve individuals throughout New England.


MPA’s mission is to provide a caring, safe therapeutic environment where students have the opportunity to grow and acquire the skills they need to reach their educational and social potential. We aim to develop trusting relationships with students and facilitate experiences that promote their ability to self-regulate; manage thoughts and feelings; and develop feelings of safety, confidence, and competency.

Youth Counselor Summary:

Our programming offers youth development services for children and adolescents and gives them the opportunity to build meaningful relationships with others, to grow and discover their gifts, and realize their potential to thrive. As a Youth Residential Counselor, you will be the centerpiece of making our commitment a reality. You will have many opportunities to grow as a professional and to impact the lives of our residents including, but not limited to:

Provide supervision and mentor students, including role modeling appropriate behavior, redirection and crisis management.
Freedom to implement social/recreational activities and involve residents as part of programming.
Provides care and psychosocial education as prescribed by each individual’s treatment plan.
Deliver direct services to the residents which include daily living skills, meal preparation, hygiene practices, recreational, social activities, and any other duties necessary to reintegrate and reunify our residents into the community and with their families.
Refine students’ social skills, interpersonal skills, habilitation skills, and coping mechanisms through the development of respectful & positive relationships.
Be a positive role model to help shape growth and build trust.
Development of polite communication skills and respectfulness of authority.
Be their first line of support to provide emotional stability during moments of crisis.
Discover meaningful coping mechanisms for students to deal with crisis or high stress situations.
Facilitate the residential routine with intention and thoughtful planning.
Attend work with punctuality, and manage time effectively
Participate in pre-shift meetings
Plan and execute life-relevant and meaningful programming
Internalize daily schedule, show understanding of programmatic rituals and routines
Encourage and teach students to engage in stewardship of their environment and themselves
Understand and apply knowledge of risk factors, protective factors, and mental health in the execution of the program’s residential treatment model.
Learn and understand the effect of trauma, medical, psychological, and other risk factors
Participate in the program’s residential treatment model
Seek student specific information through ITPs, training, and assessments
Practice negotiation, cooperation, and collaboration with students towards the program’s goals
Professionally document service delivery and behavior-related incidents in a timely manner
Chore logs, and community-specific documentation
Incident Reports, FYIs, Pro-Socials
Administrator On-Duty Reports
ICMP & Strengths-Based Tracking Sheets
Color Tracking
Residential Milieu Notes
Weekly and Monthly reports as required by the program
Actively gain understanding of the importance of accurate and timely documentation
Act as a professional, and seek professional improvement
Manage personal stress effectively by regulation of personal agitation levels
Establish rapport with students while maintaining professional boundaries
Intentionally seek supervision, mentorship, and professional development
Connect the program’s policies to day-to-day operations and personal decision making
Opportunities for Career Growth:
Competitive compensation, benefits, overtime, and vacation time.
We promote from within and many of our managers began as Youth Counselors.
Gain experience in the social work, social services, and youth services field.
Ongoing training options to further education and proficiency in field.
Flexibility to lead initiatives and bring your personal experience and passions to the work place.
Personal Career Development plans for candidates interested in rising to leadership position within the organization.

Benefits (Full-time):
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan (403B)
Life Insurance
AD & D
Comprehensive wellness initiatives
Paid time off
Employee discount program
Expense reimbursement
Further education opportunities for qualified candidates.

Additional Benefits Working with Mount Prospect Academy
Stewardship Center (Outdoor Equipment, Bike/E-Bike, Kayaks/Canoes, Snowshoes, Paintball Course, Ropes/High Ropes, Alpine and Cross-country Skis, Climbing Wall)
Daily Adventure Outings
Potential for Employee Housing
Mileage Reimbursements
24/7 Access to Company Gym/Boxing Training Gym
Potential Gym membership reimbursement at some programs (AVA)
Regular Wellness and Team Building Activities (Axe Throwing, Cookouts, Escape Room, Dinner Cruises)
Free meals (Breakfast, Lunch, Dinner)
Dynamic Professional Development Often
Faculty Recognition and Rewards Programs (Faculty of the Month, Bonus, Player of the Week, Longevity Awards, Faculty of the year awards)
Auto Shop, Car Repairs at Cost
Woodshop, projects built at Cost
Promote from Within
Participation with Federal Loan Reimbursement programs

Associate or bachelor’s degree or 60 college credits.
OR the equivalent of 2 years of full-time experience working with children.
OR any combination of credits in human services & experience with children that totals 2 years.
OR 7 years of parenting experience.

Other Requirements:
Valid driver’s license preferred & 21 + years of age.
Authorized to work in the United States (Required).
Satisfactory completion of background and applicable pre employment checks.
Application Process: By applying to the position you will let our team know you are interested. We are currently hiring, and we will reach out shortly to set up a time for an interview.

Mount Prospect Academy assures equal opportunity and public access and, if necessary, affirmative action in all its policies regarding employment and provision of services. MPA does not discriminate in its hiring, programs or policies on the bases of race, color, creed, religion, ancestry, national origin, age, disability, sex, marital status or sexual orientation.

Mount Prospect Academy strongly recommends, but does not require, that all MPA faculty (employees) stay protected against COVID-19 by getting their primary vaccine series and stay up to date with a booster dose if they are eligible to receive one.

To apply for this job please visit

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