Estimated Start Date: 12/1/2014
The Impact Manager is responsible for driving the successful implementation of the WSWC service model by building and cultivating strong school partnerships and developing a team of committed, idealistic leaders and school practitioners. The Impact Manager plays a crucial role in leading a team of eight to ten AmeriCorps members through a ten-month long journey of learning, reflection, and service in schools (civic action) that builds AmeriCorps members’ civic capacity and civic identity. Impact Managers serve on a larger City Year staff team and will contribute to building team and leading the site.
- Bachelor’s degree or at least two years of relevant experience.
- Experience coaching young people and leading with diverse teams.
- Experience working in a school setting is preferred.
- Demonstrated success in building successful partnerships to achieve mutually beneficial outcomes.
- Strong written and oral communication skills; demonstrated active listening skills.
- Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources.
- Willingness to take on new challenges, pursue self-development and self-directed learning.
- Passion for working with urban youth and developing young leaders, Strong connection to the values of Idealism, Integrity, Perseverance, Inclusiveness, Empathy and Flexibility and passion for National Service, Education Reform, and City Year’s mission.
- Proficiency using Microsoft Office (Word, Excel, and Powerpoint) and familiarity with online databases.
- Valid driver’s license and vehicle.
Service Product Development/Content Management
Oversee the execution of City Year’s WSWC Tier 1 supports and Tier 2 interventions:
- Oversee the implementation of whole school and class service; includes instructional support, thematic events, culture, and climate.
- Provide structure and common understanding of service model between Headquarters, the site, AmeriCorps members, and service partners.
- Create clear, realistic, and measurable objectives for accomplishing WSWC goals.
- Capture best practices and share with the larger City Year community of practitioners.
- Understand and use data from teacher and AmeriCorps member surveys, student, school, and district level data and classroom observations to explain trends and identify opportunities to continually improve: interventions, whole school, and class service and AmeriCorps member performance.
AmeriCorps member Program Delivery
Guide AmeriCorps members to meet their service performance requirement and leadership development potential:
- Inspire the team to embrace a culture of power and idealism using City Year leadership tools, team building exercises, rituals, and best practices.
- Use Performance Management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps members on a development plan to maximize leadership potential.
- Ensure AmeriCorps members are committed to student success and equipped to meet City Year standards as practitioners in the schools.
- Help AmeriCorps members develop civic identity by guiding them through the Idealist Journey.
- Support the management of AmeriCorps member human resources to meet graduation and post-graduation expectations.
- Effectively translate information and messages from various stakeholders (the school, City Year, and the Community) to AmeriCorps members so they understand and are empowered but not overloaded.
- Manage, lead, and develop Team Leader(s) and teams of young people.
Service Partner Management
Build and Cultivate relationships with key stakeholders to enhance service performance:
- Build a strong partnership with school officials including principals and other key decision makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage AmeriCorps member talent and align with City Year WSWC output, outcome, and impact goals.
- Maintain a strong presence in school and continually cultivate key relationships.
- Use student data strategically to gain support for initiatives or interventions.
- Coach AmeriCorps members on developing productive partnerships with teachers and other student support staff.
- Help cultivate local school district and strategic community relationships to enhance service performance.
- Access and leverage community resources in support of the program.
Participate in Organizational Initiatives
- Devote up to ten days a year to AmeriCorps member recruitment interviews.
- Assist with MLK Day, Opening day, Annual Gala, and other side-wide designated events.
- Attend overnight events including Academy (a conference for all City Year staff held in Boston for one week in the summer), and other local and national events.