Data Services Coordinator

Job Title:  Data Services and Research Coordinator

City Year Boston is seeking an experienced and detail oriented Coordinator of Data Services and Research who will support the site’s fundraising efforts by ensuring the data and research on prospective and current donors is robust, accurate, and fully leveraged to support our long-term financial goals. Reporting to the Development Director and working closely with site leadership and the development team, the Data Services and Research Coordinator will have direct responsibility for maintaining electronic files on a diverse group of Boston-area individuals, corporations, and foundations. In addition, the Coordinator will have responsibility for establishing processes and structures to manage data updates, requests for reports, and preparing research. In total, the development team is responsible for securing $3.0M or more in annual support from individual, corporate, and foundation sources this fiscal year. City Year Boston’s scaled impact plan, which will be implemented over the next five years, projects a growth in program size that would increase this annual fundraising goal to $7.0M.

Perform a thorough review of existing development data to identify opportunities to improve the quality, accuracy, and robustness of donor profiles; work with development team, site leadership, and volunteers to update records and develop reports that enable these groups to maximize use of data for cultivation and fundraising activities; maintain the integrity and quality of development data by performing regular record reviews, responding to inquiries and resolving problems, enforcing staff utilization of data standards, and ensuring appropriate measures exist to capture and protect integrity and quality of data; perform regular, scheduled data exports for development team, site leadership, and volunteers; use online, printed, and database resources to conduct biographical and financial research on existing and prospective donors and prepare reports for use by development team and site leadership; and optimize use of database and stay current on technological trends that impact department’s operation.

- 1-3 years experience in donor database management, especially Raiser’s Edge- Broad knowledge of fundraising principles and practices- Experience conducting online and database research and preparing written reports for development staff or other senior organizational leaders - Proficiency using Microsoft Office programs and advanced knowledge of Excel and Access- Analytical approach to problem solving combined with a strong work ethic and professionalism - Excellent organizational and interpersonal skills with the ability to prioritize multiple tasks and a variety of demands- Ability to handle confidential and sensitive information with a high degree of tact and diplomacy- Deep understanding of City Year’s mission and the national service movement is helpful- AmeriCorps/City Year alumni are encouraged to apply