City Year Patch

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Recruitment Manager

Job Title:  Recruitment Manager City Year Boston

Position ID: 
Dept: 
Site: Boston
State: Massachusetts

Job Summary:

Position Overview:

As a member of the City Year Boston team, the Recruitment Manager will be responsible for developing systems and building capacity within the department to successfully recruit young leaders from diverse backgrounds for a demanding year of full-time community service. The Recruitment Manager is an integral part of the City Year Boston Recruitment Department as they are responsible for the both managing office operations as well as recruiting, selecting and retaining incoming corps members.

Responsibilities:

Implement Highest Quality Recruitment Program· Assist Director with establishment and implementation of policies and procedures to increase application satisfaction, and streamline workflows.· Ensure integrity of applicant information and database files by regularly reviewing reports and monitoring recruitment staff updates.· Meet individual and department application goals based upon site and national priorities.Develop Strong External Relationships· Develop and implement programs for Project Leaders to ensure they successfully represent City Year and support the site’s recruitment goals.· Serve as a resource for Project Leaders and champions seeking information, participating in outreach activities, and arranging visits with potential applicants or community stakeholders.· Oversee creation of new online information, application, and communication tools to reach both a broad base of supporters and targeted segments of the applicant and champion communities.Conduct Outreach Programs· Coordinate and participate approximately 200 presentations annually at high schools, universities, faith-based and youth organizations, and general career fairs.· Train Project Leaders (2nd year corps members) to skillfully represent City Year Boston and the national service movement through presentations, electronic communications, and visits to partner organizations.· Working in partnership with the National Recruitment Department and Information Technology, create new electronic tools (email, blogs, online video, etc.) and systems to streamline the admissions process Manage Relationships with Candidates· Deliver the highest quality service to candidates by providing accurate and consistent information, responding to inquiries by their recommenders and parents, and proactively communicating with candidates as issues or concerns arise.· Identify, recruit, and screen potential corps members, ages 16-25, to participate in City Year.· Identify opportunities and systems to improve applicants’ satisfaction with their application experience and lead in the implementation of these recommendations.· Input applicant data into the City Year Recruitment database, follow up with candidates missing information, and review data to ensure accuracy.Manage Events· Plan and implement a series of presentations, open houses, roundtables, and visits to familiarize community champions and potential applications with City Year Boston.· Supervise Project Leaders planning recruitment events to ensure they are of the highest caliber and meet the site’s admissions goals.  

Requirements:

· BA/BS Degree preferred and one or more year of recruiting experience· Proven ability to work as both a team member and independent leader· Desire to work with a diverse staff and applicant pool· Excellent interpersonal, presentation, and interviewing skills· Strong oral and written communication skills· Success in managing personnel and programs/projects· Excellent organizational skills, ability to handle multiple tasks and think critically· Deep understanding of City Year’s mission and the national service movement is helpful· AmeriCorps/City Year Alumni are encouraged to apply

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Photos by Jennifer Cogswell, Andy Dean, John Gillooly/PEI, Kevin Jenkins, Jim Harrison and Todd Shapera.